How Brokers Are Cutting Their Workflow in Half by Texting an AI

Most broker software assumes you are sitting at a desk. Brokers are not at a desk. They are in a truck, at a dock, in line at a fuel island, or eating dinner when a carrier finally calls back. The work does not wait for the laptop.

So we built something different. Haulan customers text their TMS the way they would text a dispatcher and it does the work. It is not a chatbot that talks about freight. You text it work and the work gets done.

A day of brokerage from your messages app

Vetting a carrier used to mean 10 to 15 minutes across FMCSA, SAFER and your own files. Now it is one text and a few seconds, with a straight answer about whether you should touch that carrier or not.

Building loads, onboarding carriers, collecting signed paperwork, checking what a customer made you last quarter. All of it happens the same way, in plain English, typos and all. If something needs your approval before it goes out, you see it first and you say the word. If information is missing, it asks instead of guessing.

By the time you are back at a desk, the work you used to save up for the desk is already done.

The part brokers notice first

The chasing stops. The paperwork you used to hunt down over three phone calls shows up on its own, attached to the right load, before the truck rolls. Ask anyone who has spent a morning calling a carrier for driver info and they will tell you what that is worth.

It asks before anything leaves the building

An assistant that moves real freight has to be careful, and this one is. Nothing goes to a carrier or a customer until you approve it, vetting cannot be skipped, and every company's data stays completely separate.

What it costs

It comes included with Haulan plans as a monthly message allowance, and replies are always free.

This is live in Haulan today, not a roadmap slide. Sign up at haulan.com and we will set you up.